UK Tel: 01737 21 18 18
US Tel: 770 455 9772
info@golfparexcellence.com
These conditions form part of your contract with Golf Par Excellence. However, if you travel by sea or air as part of your holiday booked with us, the conditions of the carrier will apply to that part of the holiday and these may be subject to international conventions which may restrict that supplier’s liability.
The contract, in all respects, shall be governed by English law.
A deposit of £50 per person plus full flight costs (if applicable), is payable and a contract shall exist when our confirmation invoice is issued. The balance of payment is due eight weeks before departure and should you fail to pay it, we reserve the right to cancel your holiday and retain your deposit.
Our prices, as advertised on our website, will not be subject to any surcharge except as a result of government action. Should any surcharge imposed exceed 10% of the total holiday price, you may cancel the holiday within seven days of receiving your revised invoice and a full refund of all monies paid will be issued. We do reserve the right to increase or decrease advertised prices; the figures printed in this brochure are only indicative.
If you wish to alter a confirmed booking, we shall of course try to assist. Alterations must be notified to us in writing by the person who signed the booking form and accompanied by an administration fee of £30. Any charges levied by third parties (such as airlines or ferry companies) will also be payable.
It is unlikely that we should have to alter your holiday. However, if we do significantly change the arrangements, you may choose whether to continue with the holiday or to cancel and receive a full refund. For significant alterations made after the balance of payments has been made, a payment of £20 per person will be made except in cases of “force majeure” - that is, situations outside our own control, including closure of ports, industrial action, health risk, adverse weather conditions, technical problems to transport.
Should you wish to cancel a confirmed booking, written notification is required from the person who signed the booking form.
The following charges will however apply:-
Days prior to departure that written cancellation is received
Cancellation charge as a percentage of total holiday price:
Over 56 days |
Deposit only |
56 - 42 days |
50 % |
41 - 28 days |
75 % |
27 - 14 days |
90 % |
Under 14 days |
100 % |
Under extreme circumstances we may be forced to cancel your holiday. If this should arise then you will receive a full refund. In addition if cancellation occurs after you have paid the balance of your holiday cost, and hasn’t arisen for reasons of “force majeure”, you will receive a payment of £20 per person.
We accept responsibility for ensuring that your holiday is of a reasonable standard and if any part is not as promised, is the subject of justified complaint and has affected your enjoyment, we shall pay you appropriate compensation (except in circumstances outside our control as described above). Our liability shall be limited to a maximum of twice the original holiday cost of the person affected.
We also accept responsibility if you should suffer death, injury or illness as a result of the proven negligence of our employees, or sub-contractors whilst acting within the scope of their employment in the provision of your holiday.
However, we do not accept responsibility in situations in which fault is attributable to you, or a supplier unconnected with the holiday, or in circumstances which could not have been forseen or in which the consequences could not have been avoided even if all due care had been taken.
If you should have a complaint during your holiday, it must be brought to the attention of your hosts in resort. If the problem cannot be resolved locally, you should write to us within 28 days of completing your holiday.
Costs of air-travel shall be due in full at time of booking. Any airline charges arising from alterations to existing bookings that we have made for you shall be payable in full by you.
The air holidays and flights* on this website are ATOL Protected, since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 6997. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk.
If you choose to book your own flights you will not be covered under our ATOL for this element of your holiday. Any flights booked through a third party will be subject to their terms and conditions. The contract for this part of your holiday will be a wholly independent contract between you and the third party you choose to book your flights. Golf Par Excellence does not accept any responsibility for any claim, loss or liability for any incident arising as a result of travel arrangements made between you and a third party.
In compliance with the European Package Travel Regulations 1992, Golf Par Excellence is fully bonded under the Association of Independent Tour Operators Trust scheme. This policy protects all monies received in respect of Golf Par Excellence holidays and ensures a refund of such monies and/or repatriation to the United Kingdom in the unlikely event of financial failure.
Membership No: 1117. Further details may be obtained from: AITO Trust Ltd., 33-34 Bury Street, London, EC3A 5AR.
Unless stated otherwise, only one special offer may be applied to any one holiday.
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